Key Account Manager - Ecommerce & Physical Retaile

Key Account Manager – Ecommerce & Physical Retailers

Results-driven FMCG professional with strong experience managing key accounts in hypermarkets and supermarkets, while developing ecommerce channels (minimum 4 years of professional experience). Solid background in Personal Care and Home Care categories, with deep knowledge of the Iberian FMCG market. Strong analytical mindset, sales-driven approach, and customer-focused growth orientation.

Long Description

Key Responsibilities & Experience

• Managing strategic accounts in major retailers such as Carrefour, Mercadona, Auchan, Eroski, Día, Consum, and Lidl, achieving consistent sales growth.
• Developing and executing ecommerce strategies, including Amazon management and other platforms (Miravia, Privalia, Shein, Temu), as well as specialized distributors.
• Creating and monitoring account plans, demand forecasts, KPIs, and P&L analysis.
• Collaborating with Trade Marketing and Category Management teams to optimize results.

Differentiators:

• University degree (Business Administration, Economics, Marketing or similar).
• Proven experience in FMCG, preferably in Personal Care and/or Home Care sectors.
• Previous experience as Key Account Manager managing both Physical Retailers and Ecommerce.
• Fluent in English.
• Proficient in Microsoft Office and SAP ERP; experience with other ERP systems is a plus.
• Strong strategic thinking, analytical skills, negotiation, and presentation abilities.

Soft Skills:

• Results-oriented with strong prioritization skills
• Clear and collaborative communication
• Detail-oriented with high execution accuracy